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Home / News / Employers Report Frequent First-year Departures

March 08, 2007

Employers Report Frequent First-year Departures

BOSTON, March 8, 2007 —  A significant number of organizations lose as many as a quarter of their new hires within the first year, according to a survey of 2,000 HR and training executives by Novations Group, a global consulting firm based in Boston.  One-third of employers suffer such a loss, and for an additional 11% of companies first-year departures can even approach 50%.

With respect to recruitment by your organization, about what percentage of new hires leaves your organization (voluntarily or involuntarily) within the first year of employment?

 Less than 10%    54%
 Between 10% and 25%     33%
 Between 25% and 50%                            11%
 More than 50%        2%

“The incidence of hiring failures is startling, even to experienced selection and assessment professionals,” said Novations Executive Consultant Tim Vigue.  “Because there’s no reliable baseline data we don’t know for sure if the findings mark a trend or whether first-year departures have been a pressing problem for a long time.  But we think they’re a not a new issue.” 

According to Vigue, “It appears that individuals and hiring managers are not sharing enough of the kind of information that would help each side determine if there is a good match.  This makes it a lot more difficult for new hires to get up and running in the new job and frequently results in new hires quitting.”

What are the reasons that new hires leave your organization within the first year of employment?
(Please select all that apply.)

Unrealistic expectations of the job and organizations         48%
Failure to grasp “how things get done” around the organization      39%
Poor communications with immediate supervisor         33%
Failure to develop a sense of belonging and purpose  26%
Inadequate technical skills       23%
Not understanding the link between the job and organization goals                21%
Failure to connect with key employees  18%
Inability to establish trust and credibility quickly         13%
Poor people skills      13%

 The study underscores the need for the organization to be realistic about what the job entails, believes Vigue.  “The employer has the responsibility to be clear and straightforward.  Not to do so proves to be self-defeating.”

Vigue also observed that not developing a “sense of belonging” ranks high among the reasons for failed hirings.  “One-quarter of our respondents pointed to this real human issue…the need for new hires to bond with co-workers and the direction the company is taking.  The finding underlines what all HR professionals know…that people stay with an organization only if they feel connected.”

The Novations Group Internet survey of 2,046 senior HR and development executives was completed in December 2006 by Equation Research.

Novations Group is a leading provider of consulting and training services on four continents.  Novations is recognized for its expertise in diversity & inclusion, employee engagement, talent management, employee selection, leadership development, organization communications, sales training, customer service and project management. 

Contact: Pat FitzGerald, Novations, 617-787-2163, pfitzgerald@novations.com, or Phil Ryan, Ryan Public Relations, 845-339-7858.



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