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September 10, 2007
Study Cites Common Ways to Keep New Hires
BOSTON, September 10, 2007 — A study
by global consulting firm Novations Group found that 62% of
employers rely on a structured selection process to make
good hires and keep them. More than half provide new
employees with on-boarding support, often lasting as long
as several months.
A variety of approaches, the study found, are used to
prevent "hiring failures," new employees that
quit within their first 12 months. For one-third of
employers as many as a quarter of new hires depart within
the first year, according to the firm. Another 11% can
suffer first-year loses of nearly 50%.
"Our study gave us mixed findings," said
Novations Executive Consultant Tim Vigue. "On one
hand, most companies seem to recognize the importance of
objective hiring and selection as well as supporting new
hires. But it also appears that a large minority of
employers are pretty much winging it."
Novations had asked more than 2,000 HR executives what
their companies do in order to minimize first-year
departures:
What does your organization do to minimize
"hiring failures?" (select all that
apply)
| |
We follow a structured selection process.
|
62%
|
|
| |
We provide new employees with comprehensive
on-boarding.
|
53%
|
|
| |
We provide interviewers with tools (e.g., behavioral
interview guides) to help evaluate candidate skills.
|
49%
|
|
| |
We train interviewers on interviewing techniques.
|
48%
|
|
| |
We give candidates "realistic" job previews.
|
48%
|
|
| |
We establish objective hiring criteria for all open
positions.
|
46%
|
|
| |
We train hiring managers in on-boarding techniques.
|
29%
|
|
"While there is no standard definition of
‘structured selection process,’" Vigue
said, "generally it would consist of objective hiring
criteria and a set of tools for the interview team. But the
study suggests as many as half of major employers
don’t make such tools available. Also, less than
one-third do on-boarding training of managers, which is
surprising." One interviewing tool that is expected to
get greater emphasis is realistic job previews, predicted
Vigue.
With respect to on-boarding, the study found, 15% of
organizations simply let hiring managers deal with the
issue, while 16% "stick to the basics, mostly
paperwork and answering questions."
The Novations Group Internet survey of 2,046 senior HR and
development executives was conducted by Equation Research.
Novations Group is a leading provider of consulting and
training services on four continents. Novations is
recognized for its expertise in diversity & inclusion,
employee engagement, talent management, employee selection,
leadership development, organization communications, sales
training and customer service.
Contact: Pat FitzGerald, Novations,
617-787-2163, pfitzgerald@novations.com,
or Phil Ryan, Ryan Public Relations, 845-339-7858.
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