Diversity / Inclusion Case Studies

Lack of Diversity at Higher Levels

Industry: Software Development

Following the results of an organization-wide satisfaction survey, the executives of a dot.com were surprised to learn that their employees felt strongly about the lack of diversity at higher levels of management. Prior to the survey, executives assumed that issues of race or prejudice did not exist within the company.

Critical Issues

• Increasing diversity in higher levels of the organization
• Creating awareness among executives and some employees about the organization's diversity issues

Solution

Working with Novations, the CEO appointed a diversity council to study survey results and make recommendations for improvements. Their response included:

• A powerful diversity statement/commitment incorporated into the company's mission
• Development of an active recruitment campaign targeting a more diverse pool of candidates
• Diversity education for managers and staff
  

Results

Over time, managers and employees who were originally unaware of the diversity issues, accepted the survey information. They were eager to embrace the new requirements because of the larger framework in which they were placed—a more harmonious workplace and an increased competitive edge for the company.

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