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The Power of Inclusion: Unlock the Potential and Productivity of Your Workforce
There is an enormous amount of wasted potential within
organizations today because most do not adequately tap in
to the wealth of human capital available to them. The
current approach to recruiting, developing, and managing
talent is leaving many employees behind, and squandering
opportunities for the business overall.
Managers often hire others most like themselves, making
decisions very early about which employees have "the
talent," and then focus training and development on
those who are identified as high potential. High potentials
receive the best job assignments, the most encouragement and
support from their managers, formal and informal training
and mentoring, and—not surprisingly—the highest
performance ratings.
The unfortunate reality is that almost everyone will be
excluded from the opportunities given to the select few.
The real question for organizations is: How many other
employees would have performed as well, or at least better,
if they had benefited from the same development process?
The Power of Inclusion challenges the underlying
belief that only some employees have the potential to be
highly productive contributors, and makes a business case
for a new inclusive model of human resource development,
driven by the demands of increasingly diverse workplaces
and continuing expansion of the global economy. It
demonstrates that people who succeed are not simply blessed
with innate ability, and often acquire their
"talent" because of the development attention
they have received. This book shows how to create a culture
of inclusion and development to unlock employee potential
and productivity throughout your organization.
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Shows how to close the performance gap through an
inclusive approach to development that provides all
employees with the opportunities usually reserved for a
select few.
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Comprehensive coverage includes: The business imperative
and the business case for inclusion; managing inclusion and
overcoming barriers to inclusive development; the role of
senior leaders and of HR; coaching and mentoring employees;
communicating clearly-defined high standards for all; best
practices for creating a Senior Inclusion Officer (SIO),
inclusion counsels, and affinity groups; establishing
measurable goals and accountability; positioning all
employees for stretch assignments; providing honest, open,
and supportive feedback; and measuring progress.
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Goes beyond costly, formal leading-edge training to show
how every company can unlock employee potential by using
one-on-one, on-the-job employee development, coaching, and
feedback.
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Explains how to increase exponentially the number of
engaged, valued employees who have the knowledge, skills,
and opportunities to contribute to organizational success.
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Features interviews and case studies from leaders,
managers, and employees at companies such as Bell South,
BP, Frito Lay, Home Depot, Kraft Foods, Procter &
Gamble, South Africa Telekom, State Street, and Target
Stores.
