Individual Development Case Studies

Novations TalentDevelopment training helps increase employee engagement and productivity

Industry: Technology

An international technology organization delivered Novations’ one-day TalentDevelopment program to thousands of its associates to help them take charge of their own professional development with the help and encouragement of their managers. Participants were charged with creating individual development plans reflecting their passions, strengths, and weaknesses while at the same time focusing on company needs.

Critical Issues

Help associates and managers identify opportunities for growth and skill enhancement.Create a systematic development process supported by management.Teach employees to determine career orientation, current and desired levels of contribution, and logistical development challenges through self-assessment and feedback from peers and managers.

Solution

An employee survey identified an organization-wide lack of career pathing. Participants completed self-assessments regarding career orientations and personal developmental challenges and were assessed by their peers and managers. That data combined with the survey data was used to tailor Novations’ TalentDevelopment program to meet the client’s specific business needs. The program was rolled out to more than 1,200 employees worldwide. The relevance of the training was heightened by using the client’s own certified facilitators, rather than Novations trainers.

Results

Employees and their managers embraced the development process and reported increased understanding and ownership of their own development planning as a result of the training. Several months after their training was completed, participants were asked to assess how well the tools and skills were working for them. Eighty-five percent of the participants agreed or strongly agreed that the program helped focus their efforts in areas important to their department. Employees’ confidence in their level of contribution to the organization increased by seven percent after the program was rolled out. Some specific self-reported business results include the following. One participant reported that the program enabled him to take the lead in automating the purchase order process for a specific commodity, thus enhancing productivity and increasing on-time payments. He estimated that the new system was saving the company $50,000 per quarter. Another participant became a group leader and helped his peers to track and prioritize work, improving productivity and earning the organization an estimated additional $25,000 per quarter.

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